Friday, September 11, 2009

CEO

Well, this blog is written when I was part time teaching at Sinhgad business school. One of the students asked me what is the meaning of phrase 'Horse's Mouth' as he was regularly reading sports section article by this name in Marathi daily 'Sakal' and he was not well versed with English phrases. I did answer him but somewhere i was still not satisfied with myself as I could not really cite an example that will make it more clear. I was looking for realizing meaning of this phrase 'Horse's Mouth' subconsciously whole day and was looking out for example - doing my chores in the office. I had no sooner read Cybage CEO Arun's newsletter than I was glee with satisfaction. I had realized the meaning of Horse's mouth.

His newsletters stating the facts about Company's performance are really studded with gr8 examples, very lucid and rich language and praise of the right people. Such personal writings about organization from owner makes employee feel closer to happenings in organization as against to large organizations where CEO is merely a post. CEO's of large organization talk more of what management board has to say and not what they want to say. Sad but true fact it that CEO's of big organizations worry more about their own position and image, board consensus, stock prices but hardly about customer satisfaction and employee welfare.

No comments: